Our customers are very important to us. If you are not completely satisfied with our products, within 14 days from your delivery date, we will refund / exchange your purchases.

All you have to do is to contact our customer service at in**@us****************.com to obtain a return authorization, and the address for return.

Exchange: Please place a new order for the exchanging items for faster processing.
(or We will ship out your exchange items immediately after receiving your return items.)

Refund Conditions: 

1. Returning products must remain intact with original packaging in brand new, unused condition. (Opened items are Non-refundable.)
2. Original invoice must be included in the return package.
3. Refunds will only be issued to the credit card used for original purchase.
4. Restocking Fees 15% and Return shipping WILL NOT BE WAIVED if a Color or Product you receive looks different than pictured on our website (see COLOR & PRODUCT DISCLAIMER below)

Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:

             Any product not purchased from USwholesalescarves.com.
             Any product that is returned without all original packaging and accessories, including the plastic wrap bag, tags originally included with the product.
             Any product that is returned without RMA# and passed our 14 days return period.

             Note: We are NOT responsible for your wrong return items.


Color & Products – Actual May Differ from Picture:

USwholesalescarves.com puts great effort in displaying colors and products on our website as to true to actual as possible, however due to image processing limitations and varying Computer Monitor brightness, qualities, colors and products may appear different than actual. Thank you for your understanding!